Sofia gave me the best balayage I've ever had. Already booked my next appointment.
Hannah B.
3 days ago
Back to home
Salons • Case study
Lumière Hair Studio
Austin, TX
A boutique salon turned every blowout into a 5-star review with a single tap at checkout.
Reviews before
89
Reviews after
540
Rating
4.5 → 4.9★
Time to result
6 mo
+507% review growth
The story
Lumière’s stylists were great at their craft but rarely asked for reviews — it felt awkward.
The receptionist now hands clients a card next to the payment terminal: ‘tap your phone here if you loved your visit’.
Six months in, Lumière is the #1 rated salon in their zip code and inbound bookings are up 38%.
Sample reviews collected
Beautiful space, talented team, and they actually listen to what you want.
Renee L.
5 days ago
Walked out feeling brand new. 10/10 experience from start to finish.
Olivia K.
2 weeks ago
FAQ
Common questions for salons
When should the receptionist offer the review stand?+
Right at checkout, while the client is paying. They've just seen the result and feel best about the visit.
Does it work for individual stylists too?+
Yes — pair each stylist with their own QR slug to track which team members get the most positive reviews.
What if a client had a bad visit?+
Smart routing sends low-rating taps to a private feedback form first, so unhappy clients reach you, not Google.
Can I match the stand to my salon's branding?+
Yes. Premium stands come in black, white, gold, and rose, with optional custom logo printing.
Request a demo
See REVIEWU for your salons
Tell us where to reach you and we'll show you exactly how Lumière Hair Studio got their results.
Ready for results like Lumière Hair Studio?
Pick a stand, plate, or card and start collecting 5-star reviews this week.
Shop the collection