The duck confit was perfect and the wine pairing made the meal. Will be back.
David R.
1 day ago
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Restaurants • Case study
Brasserie Lumen
Chicago, IL
A 60-seat bistro added review stands to every check folder — and rocketed up the local rankings.
Reviews before
213
Reviews after
1187
Rating
4.2 → 4.8★
Time to result
8 mo
+457% review growth
The story
Brasserie Lumen had strong food but inconsistent reviews — guests would only post when something went wrong.
Servers now drop a small REVIEWU stand inside each check folder. Happy guests tap and review while paying.
Eight months later they’re #2 ‘French restaurant in Chicago’ on Google and seeing 22% more reservations on weekdays.
Sample reviews collected
Romantic atmosphere, attentive service, food worth every penny.
Amelia G.
4 days ago
Easily the best French in the loop. Make a reservation, you'll thank me.
Tom H.
1 week ago
FAQ
Common questions for restaurants
Where in the restaurant does the stand work best?+
Inside the check folder or on the table when the bill is dropped — guests are settled, fed, and most likely to act.
Do servers need a script?+
A simple ‘if you enjoyed your meal, a quick tap means a lot’ works perfectly. No hard sell required.
Can we use it across multiple locations?+
Yes. Each location gets its own short link and dashboard so you can compare performance side by side.
Will guests think it's gimmicky?+
No — premium acrylic and metal stands look like part of the table setting, not a marketing prop.
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