Best oat latte in the neighborhood. The staff remembered my order on day two!
Jordan M.
2 days ago
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Cafés • Case study
Maple & Oat Coffee
Brooklyn, NY
How a neighborhood café 4×’d its monthly Google reviews using a single counter stand.
Reviews before
47
Reviews after
312
Rating
4.3 → 4.8★
Time to result
4 mo
+564% review growth
The story
Maple & Oat had loyal regulars but barely any new reviews — most happy customers simply forgot once they left.
After placing a REVIEWU stand next to the espresso machine, baristas started inviting customers to ‘tap to say thanks’ while waiting for their drink.
Within four months, monthly review volume jumped 6× and the shop began appearing in Google's local 3-pack for ‘best coffee Brooklyn’.
Sample reviews collected
Cozy spot, friendly baristas, and the pastries are unreal. New favorite.
Priya S.
1 week ago
Quick wifi, great espresso, perfect work-from-café energy.
Marcus T.
2 weeks ago
FAQ
Common questions for cafés
Where should a café place the review stand?+
Right next to the espresso machine or at the pickup counter — the moment of handoff is when customers feel most positive.
Will my baristas have to do extra work?+
No. Most cafés simply add ‘tap the stand if you loved your drink’ to the existing thank-you. It takes 2 seconds.
How fast will I see more reviews?+
Most cafés see a 3–6× lift in monthly reviews within the first 60 days, with a measurable ranking boost by month 3.
Do I need wifi or a power source?+
No. The stand works fully offline — customers' phones do all the work via NFC or QR.
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